DELIVERY POLICY



We offer FREE UK delivery as standard on all orders, with FREE Next Day delivery added to all orders over £150!


UK Orders

We strive to deliver your order as fast as possible, with all in stock items dispatched within 1 working day. You will receive an email confirmation as soon as soon as your order reaches us. We will then send a shipment notification when your order is on its way - this email will include tracking information so you are able to keep up to date with your order's progress. In the event that stock is split across our locations, we may dispatch multiple shipments to ensure you receive your order as soon as possible.

You can choose from the following delivery options when you check out:

2 Working Day Delivery

FREE AS STANDARD

Dispatched same day when ordered before 4pm.

Next Working Day Delivery

£4.95 or FREE ON ORDERS OVER £150

Order before 4pm.

Saturday Delivery

£9.95

Order before 3pm, Friday.

COLLECT IN STORE

FREE

Collect from either of our stores.



Guaranteed 2 Working Day Delivery - FREE 

Goods on this service are dispatched via ParcelForce. This typically takes 2 working days to be delivered from date of shipping and does require a signature on arrival. All items are tracked and you will receive details once your order has shipped.

For most orders, if you provide us with a mobile number our courier will send you a text message letting you know when to expect your delivery. If you are unable to accept the delivery, your item may be delivered to a neighbour, taken to a local Post Office, or redelivered the following day. Please note, we are unable to pass any specific messages to our couriers regarding delivery preferences and items cannot be left in a safeplace. . 


Next Working Day* Delivery - £4.95 (*Orders before 4pm, FREE for orders over £150)

Get your order faster with our Next Day Delivery, available for just £4.95. We use ParcelForce for our next day delivery service and again this does require a signature. This is guaranteed for the NEXT working day and will require a signature. Next Working Day Delivery Orders placed after 4pm will be sent out the next working day. All Next Working Day Delivery orders placed after 4pm on Friday (including the weekend) will be dispatched the next appropriate working day. and will arrive on Tuesday (except in the case of bank holidays).

For most orders, if you provide us with a mobile number our courier will send you a text message letting you know when to expect your delivery. If you are unable to accept the delivery, your item may be delivered to a neighbour, taken to a local Post Office, or redelivered the following day. Please note, we are unable to pass any specific messages to our couriers regarding delivery preferences and items cannot be left in a safeplace.


Saturday Delivery - £9.95

If ordering on a Friday before 3pm and you wish for your parcel to arrive on a Saturday please select Saturday Delivery and we will send your parcel out via DPD for delivery on the Saturday. Items delivered on a Saturday typically arrive before 1pm on the Saturday.


Collect In Store - FREE 

You can also opt to collect your order in either our Wilmslow or Bolton stores. Please allow 24 hours for us to deliver to the appropriate store. 


If you have any questions regarding delivery please contact us via email or call 01625 528 233 (9:30-6pm, Mon-Sat | 11am-5pm Sunday)



International Orders

Our typical international shipping costs and estimated delivery times are as follows. Delivery starts from £9.95 and we use a combination of carriers including Parcelforce, DPD and Royal Mail. Delivery times range from 2-7 working days depending on your location and method of delivery. Please continue to the shopping basket for an accurate quote for delivery to your destination.

It is important to note that you may have to pay customs duties and taxes on the items you purchase and that these local fees are not included in your  Norton Barrie invoice.

If you wish to place an order for delivery to the United States or Canada, please visit US site - https://www.nortonbarrie.com/us.

If you have any questions regarding delivery please contact us on 01625 528233 or e-mail us.