Privacy & Cookie Policy

Updated: 21/10/2019

Norton Barrie LTD ('Norton Barrie', 'we' or 'us') is committed to protecting our vistors'/customers' ('you', 'your' or 'yours') data and acts as the data controller for the information which you provide us. By visiting the Norton Barrie website, you are accepting and consenting to the practices described in this privacy policy.

If you would like more information about how we collect, use and store your personal data, you can contact us at any time by emailing, calling 01625 528 233 or writing to; Data Protection, Norton Barrie, 2-4 Springfield House, Water Lane, Wilmslow, SK9 5AA.

Information We May Collect and How We Use It

When you place an order with us we will ask for certain personal details. Our legal basis for the collection and processing of this data is the provision to you of the services purchased by you. Data collected includes:

  • Name
  • Delivery address
  • Biling address
  • Payment details
  • Phone number
  • Email address

We will also collect certain information when you use the Norton Barrie website. Some of this data does not identify you personally, but rather provides us with information about how you use our website. This enables us to to improve our website and the experience you receive when visiting our website. Information we may collect:

  • The date and time you used our services
  • The pages you visited on our website and how long you visited us for
  • The products you viewed or added to your basket
  • Your IP address
  • Your location (where you have permitted access to this)
  • The Internet browser and device you are using
  • Cookie or pixel information

Data Sharing

Norton Barrie will never sell your information, nor will we share your information with any third parties except for those required to operate the website or provide our services to you. This may include:

  • Couriers
  • Payment providers
  • IT support
  • Customer service review platforms
  • Marketing services
  • Companies such as Google and Facebook, in order to show you products of interest elsewhere on the internet

Third party service providers we currently use:
Royal Mail, Parcelforce, DPD, FedEx, Parcel Monkey, Braintree, PayPal, Mailchimp, Google, Facebook,

Google Analytics

When you visit our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.


A cookie is a small text file which is transferred to your browser by the website to identify data traffic patterns, personalise content and support security. The cookies we use do not provide any information which might disclose the identity of a specific person but they may potentially identify your computer, your browser and your internet settings.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies you may not be able to access all or parts of our website.

Email Marketing

If you have chosen to receive email marketing (referred to as our 'newsletter') you will periodically receive information about our latest products and promotions.

You can opt out of receiving marketing emails by clicking unsubscribe at the the bottom of any emails received, updating your marking preferences within your online account, or by contacting us at

How Long Will We Hold Your Data?

We will not keep your personal information processed by us for longer than is necessary for the purpose it was supplied for. We will keep your personal information for as long as you hold an account with us.

Your Rights

You may exercise the following rights at any time:

  • The right to be informed about how we use your information
  • The right to access a copy of any information we hold about you
  • The right to update any inaccurate information that we hold about you
  • The right to withdraw consent
  • The right to request that we delete any information we hold about you


In order to be able to offer you Klarna’s payment options, certain aspects of your personal information will be passed to Klarna, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.
General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

Changes to Our Privacy Policy

We may update our privacy policy to reflect changes in the services we offer or data protection laws. We would suggest regularly visiting our privacy policy to be aware of any changes made, however we will endeavour to contact you in the event of any major changes.

How to Contact Us

If you would like more information about how we collect, use and store your personal data, you can contact us at any time by emailing, calling 01625 528 233 or writing to:

Data Protection
Norton Barrie
2-4 Springfield House
Water Lane