Refund policy
If you are not 100% satisfied with your order we will happily offer a refund or exchange on items up to 30-days after you receive goods.
All items must be unworn and undamaged, with all tags/labels unbroken and still attached. Returns that do not meet this criteria will be returned to the customer. When trying on items of clothing do not remove tags/labels and ensure that you are not wearing a perfumed product(s).
Please note: we do not accept returns on underwear or face masks due to hygiene reasons.
In the unlikely event that goods arrive damaged or faulty please contact us as soon as possible on 01625 528 233 or email us.
Whilst every effort will be made to fulfil all exchange requests there may be instances where we are no longer able to obtain stock of the requested item. In these circumstances we will only be able to offer a refund.
All items must be unworn and undamaged, with all tags/labels unbroken and still attached. Returns that do not meet this criteria will be returned to the customer. When trying on items of clothing do not remove tags/labels and ensure that you are not wearing a perfumed product(s).
Please note: we do not accept returns on underwear or face masks due to hygiene reasons.
In the unlikely event that goods arrive damaged or faulty please contact us as soon as possible on 01625 528 233 or email us.
Whilst every effort will be made to fulfil all exchange requests there may be instances where we are no longer able to obtain stock of the requested item. In these circumstances we will only be able to offer a refund.
